Due to photographic variables and conditions, actual product appearance may differ from images shown on this site. That seemed to work fr me. Something is definitely wrong with my laptop outside of any trackpad driver issue. I asked if they could contact me if they determined what was the cause. Install the driver and reboot.

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Asus UX31E – setting up the Elantech touchpad driver for Windows 8

Most of the posts online in other forums regarding grounding issues with laptops seem to be Asus laptops. Touchpar out it is probably caused by the 3rd party adapter the issue only arises when I have it plugged in, and it did not have the problem on the original 3-pin adapter because it is 2-pin only and has no grounding.

I followed this post and it fixed mine: It was a 2 pin connecter without ground like this one: Product specifications may differ from country to country. When this one arrives I’ll try to ashs out and see if there any electrical issues. Gives you a sense of how many times it’s clicking.

ASUS ZenBook UX31A Driver & Tools | Laptops | ASUS USA

That seemed to work fr me. If I hold down my finger on the trackpad and pick up the laptop with the other hand, the jumpyness stops.

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I’ve also taken a video to try and demonstrate the issue I’m having.

Anybody have any luck with this? I have not had the same issue, but somewhat similar. Please follow the steps to run hardware troubleshooter on the computer and check if that helps you: Double-click on one of the results and click Properties. Alpo Soininen Created on September 8, Log in or Sign up. RampantGorilla Aug 9, This leads me to believe there is an inherent flaw in the construction of these laptops but I’m posting here to see if anyone else can provide insight or if they’re able to reproduce houchpad by following those instructions.

Try out the gestures and test scrolling. This one is not warped at all, so it wasn’t related to that.

But I doubt the customer service agent I’d talk to would even provide me any information like that and just advise sending it in for repair. Thank you for your interest in this question. How can it be possible that the only 3 I’ve seen in person all do this and they were all brand new and all slightly different models of UX31A.

ASUS ZenBook UX31E Driver & Tools | Laptops | ASUS USA

I scrolled down to the Elan Touchpad program, and when I right-clicked, it allowed me to update the program. Hi, Thank you for posting your query on Microsoft Community. However, my friend, with touvhpad only other Zenbook I;ve seen in person, had the exact same issues and more besides All finicky electrical seeming issues.


Products may not be available in all markets. It does sound like a short or the like.

This site in other languages x. Is the power adapter supplied a 2-pin or a 3-pin with grounding in the wall socket? My original adapter broke and I bought a 3rd party power adapter from ebay.

Zenbook Trackpad Problem Related to Electrical Issues (UX31A)

What Notebook Should I Buy? No, create an account now. If just lay my hand youchpad the computer and use the trackpad that way, it’s reduced. I appreciate your interest in Windows I have sausage fingers and could not find a way to disable tap once I upgraded my asus a53u to windows 8.

I know that some dell laptops can do that.